Where AI search expectation meets reality
Why Insytful AI Search
The problem
Traditional search bars give users a list of links they have to dig through. Popular AI models are helpful but can hallucinate or be unsafe for institutions in the public sector or regulated industries.

The reality
Insytful AI Search bridges the gap. We deliver the conversational ease of modern AI with the governance required by enterprise organisations.

For higher education
- Recruitment: Help applicants get instant clarity on courses, fees, and accommodation.
- Student services: Reduce pressure on support teams by automating answers to common queries.
- Journey: Improve the digital experience from the first visit through to graduation.

For local gov
- Service delivery: Give residents fast answers about waste, planning, and benefits without them needing to call.
- Cost reduction: Significantly reduce service centre call volumes by answering FAQs instantly online.
- Modernisation: Upgrade your digital service delivery without the expense of rebuilding your entire website.

Safety and trust first
For institutions where reputation is everything.

Intelligent safety filtering
Protect your brand and your users. Insytful AI Search automatically blocks harmful or inappropriate prompts before they are processed, providing a neutral message if a query is unsafe.
Real feedback, real improvement
View feedback on answer quality to see what’s working and where improvements are needed. Fine-tune your content and boost user trust with data-driven refinement.
Popular & trending topics
Identify the most common and emerging queries so you can surface high-value content, fill knowledge gaps, and respond quickly to changing user needs.
The user experience
1. Natural conversational flow
Users can ask follow-up questions without repeating context. Whether they type a keyword like "Tuition" or ask, "How much are fees for international students?", our AI understands the intent.
2. Inclusive and multilingual
Break down barriers. Insytful AI Search automatically detects the user's language and responds in kind, ensuring your services are accessible to everyone in your community.
3. Fast and mobile-first
Low-latency responses mean no waiting around. The front-end search interface is optimized for mobile devices, meeting users exactly where they are – on their phones.
Insight and analytics
Insytful doesn’t just answer questions, it listens to them. Our analytics dashboard tracks trends and topics your users care about, helping you refine your content strategy based on real demand.

Intelligent usage reporting
Track search volumes and session lengths to see when and how users rely on AI. These insights highlight patterns and help you deliver better support at key moments.
Popular & trending topics
Identify the most common and emerging queries so you can surface high-value content, fill knowledge gaps, and respond quickly to changing user needs.
Real feedback, real improvement
View feedback on answer quality to see what’s working and where improvements are needed. Fine-tune your content and boost user trust with data-driven refinement.
See AI search working on your content
Discover how Insytful AI Search helps users find the right information faster. Tell us which site you’re working on and we’ll book a tailored demo using your content.