Contensis Community Directory
Contensis Community Directory is a pre-built platform designed to help local authorities manage, share, and promote vital services, events, and information for children and young people with special educational needs and disabilities (SEND) and their families.
Connect your community to the services they need
Bring services, events, and directories together
Surface services, events, Ofsted data, and other vital information in a single searchable platform. Manage multiple databases effortlessly, and keep your community informed and engaged.
Search that actually works
Our intuitive search makes finding the right support fast and frustration-free. Filter by location, age, needs, Ofsted or CQC ratings, and more. Display results on a map and allow users to search by postcode, or even what3words. Built-in features like fuzzy search, ‘Did you mean?’ suggestions, and result weighting help users find exactly what they need.
Tap into your community
The Contensis Community Directory is designed with everyone in mind — from families seeking support, or professionals looking to connect, to service providers offering help. It’s your community's one-stop resource for discovering trusted contacts, services, and programs in their area.
Self-service for providers
Let service providers take control of their listings. With secure login access, they can keep their information up to date, respond to referrals, and engage with users – reducing admin and improving accuracy.
Insight that drives action
Understand how people use your directory with real-time analytics, custom reports, and data on service engagement, referral activity, and listing performance. Use insights to improve service delivery and meet key performance indicators.
Reflect your brand. Meet every standard.
A seamless fit with your wider digital estate
Apply your logo, colours, fonts, and imagery to our default accessible templates to create a seamless user experience that feels like part of your wider digital estate. Alternatively, have your own unique design created by our in-house team of digital designers. Built around your brand we’ll devise a look and feel that meets your needs and adheres to best practices.
Design Smarter with GOV.UK insights
Take advantage of a design system built to ensure consistency with GOV.UK services. Make use of existing research and insights from other service teams to avoid duplicating efforts.
Accessible and inclusive by design
The Contensis Community Directory is built using the principles of GDS and WCAG 2.2 to enable your team to create well-structured, accessible content for all users. Give your community the best possible experience when seeking information, accessing services, and engaging with you online.
Purpose-built for local services. Powered by a trusted CMS.
Built on our modern and scalable CMS
As the CMS behind some of the highest traffic websites in the UK, Contensis provides the flexibility, security, and scalability needed to manage even the most complex of local authority websites.
Collaborate on content
Don't take the conversation offline. Comment on fields in content entries to leave feedback or questions for colleagues. Mention another user in a comment and they'll be notified by email. You can check your comments and replies at any time from the Contensis dashboard.
Canvas editor: your content, your way
Canvas is a tool for creating beautiful long-form content. Write, paste or import long-form content that can be delivered anywhere.
Empower your editors
Content editors can easily create, manage and update content, saving valuable time and ensuring information is always current and accessible to residents
Migrate your old content
Whether you want to cherry-pick sections or move everything in one hit, your existing content can be migrated programmatically into Contensis Community Directory.
On the cloud
As a SaaS platform, Contensis runs on our UK-based, ISO27001-certified, scalable, and secure hosting infrastructure. We take care of all support, maintenance and upgrades for you.