Reset a user's password

Only System Administrators can reset a user's password.

With the User listing screen displayed:

Locate the user whose password you want to reset.
Press the Actions button in the listing. A context menu will be displayed.
Select Reset password from the menu. A Reset password window will appear.
Set a new password for the user and whether you want the password to be reset at the next login.
Confirm the password change by pressing Reset password.

API reference

Update a users password
Force a user to reset their password on next login

Still need help?

If you still need help after reading this article, don't hesitate to reach out to the Contensis community on Slack or raise a support ticket to get help from our team.

New support request