Assign a form response to a Contensis user

Assigning a team member to handle specific responses ensures accountability and enhances response tracking. Here’s a step-by-step guide on how to assign a team member to a form response from the form response viewer.

1. With the form response listing displayed, open the response in the response viewer by pressing on the form reference number.
2. Press the Actions button, as indicated by the triple dot icon. A dropdown menu will be displayed.
3. From the actions menu select the Assign to user option. An Assign to user window will be displayed.
4. Select the team member you want to assign from the list. If neccessary, you can type their name to find them quickly.
5. Confirm the assignment by pressing Assign. The selected response will now be marked with the assigned team member’s name and they will recieve an email notification indicating they are responsible for the form response.