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Archive a form response

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Deleting a response in Contensis moves it to the recycle bin, from where it will automatically be deleted based on the retention period set on the form. Archiving a response, on the other hand, moves the entry to Archive, where it will be stored indefinitely.

Archive a response from the response viewer

  1. With the response listing open, select a response and open it.
  2. The response will be displayed in the viewer. Press the Actions button, as indicated by the triple dot icon. A dropdown menu will be displayed.
  3. Press the Archive option in the menu. An Archive confirmation window will be displayed.
  4. Confirm the archiving of the response by pressing the Archive button. The response will be moved to the archive.

Archive a response from the listing

With the response listing screen displayed:

  1. Locate the response you want to archive by scrolling through the listing or using the search.
  2. Select the Actions button in the listing. A context menu will be displayed.
  3. Press Archive from the menu. An Archive confirmation window will appear.
  4. Confirm the archiving of the response by pressing the Archive button. The response will be moved to the archive.

Still need help?

If you still need help after reading this article, don't hesitate to reach out to the Contensis community on Slack or raise a support ticket to get help from our team.
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