Accessibility Statement for Contensis

This accessibility statement applies to the Contensis 17.2 application ("Contensis").

Zengenti is committed to making Contensis accessible and usable for as many people as possible. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, published by the World Wide Web Consortium (W3C).

We recognise that accessibility benefits everyone and helps ensure that people can effectively use our products regardless of their abilities, circumstances, or technology.

For example, users should be able to:

• Zoom in up to 400% without loss of content or functionality on supported screen sizes.
• Navigate the application using only a keyboard.
• Use screen readers to access and interact with most functionality, including current versions of JAWS, NVDA and VoiceOver.
• Adjust browser and operating system settings to suit their accessibility needs.
• Access content that uses clear and consistent language, navigation and interactions.

Zengenti is committed to making Contensis accessible in accordance with WCAG 2.2 Level AA.

Contensis is compliant with the WCAG 2.2 AA standard.

We maintain a public accessibility dashboard that tracks known issues, planned improvements and remediation progress.

Accessibility is an ongoing effort, and we continually review, test and improve the application to provide a more inclusive experience for all users.

View our public accessibility dashboard for details of known accessibility issues and current progress.

We welcome feedback on the accessibility of Contensis.

If you encounter an accessibility issue, experience difficulty using any part of the application, or require information in an alternative format, please contact us by:

• Opening a support ticket through our support portal.
• Contacting us through your existing support channels, including Slack where available.

When reporting an issue, please include:

• The page, feature or task you were attempting to complete.
• Details of the issue encountered.
• Any assistive technology being used.
• Browser and operating system information where possible.

This information helps us investigate and resolve issues more effectively.

Accessibility is considered throughout the product lifecycle, from discovery and design through to development, testing and release.

Where practical, accessibility requirements are considered during feature planning and design activities, and accessibility issues identified through testing, customer feedback or support channels are prioritised through our product development process.

Our aim is to continuously improve the accessibility of Contensis and reduce barriers for all users.

Accessibility forms part of our ongoing development and quality assurance processes.

We regularly review and test key user journeys using a combination of:

• Automated accessibility testing using Playwright and axe-core as part of our end-to-end testing pipeline.
• Keyboard-only navigation testing.
• Screen reader testing.
• Browser zoom and reflow testing.
• Colour contrast validation.
• Manual accessibility reviews during design, development and quality assurance activities.

We test Contensis against supported versions of modern browsers, including:

• Microsoft Edge
• Google Chrome
• Mozilla Firefox
• Safari

Some functionality may not perform as expected in unsupported or outdated browsers. Internet Explorer is not supported.

Accessibility is a shared responsibility across our product, design, development and quality assurance teams.

We encourage team members to remain informed about accessibility standards, inclusive design principles and evolving best practices, helping ensure accessibility remains an important consideration throughout the development process.

This statement was originally prepared on 22 September 2020.

It was last reviewed and updated on 11 June 2026.