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Accessibility Statement for Contensis

This accessibility statement applies to the Contensis 15 ("Contensis") application.

We’re actively working to ensure Contensis is in compliance with the Web Content Accessibility Guidelines 2.1 (“Guidance”), published by the World Wide Web Consortium (W3C), the international standards organization for the World Wide Web, founded and led by Tim Berners-Lee.

The application is developed and hosted by Zengenti Limited. We want as many people as possible to be able to use our product. The guidance sets out recommendations for making websites, or in our case a web application ("app"), accessible to everyone – including people with a permanent, temporary or conditional disability or impairment. For example, that means you should be able to:

  • zoom in up to 200% without the text breaking out of the flow of the app
  • navigate most of the app using just a keyboard
  • listen to most of the app using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the app microcopy, and user experience as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is Contensis?

Contensis is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. We're working to fix the areas in which the app isn’t compliant, which are highlighted below.

  • Our tooltip content can't currently be hovered over. This prevents people using magnification software from reading the content without it disappearing. (SC 1.4.13)
  • When searching or filtering, we don't currently pass the status of the number of search results to assistive technology. (SC 4.1.3)

Reporting accessibility problems with Contensis

If you encounter an accessibility issue using Contensis, please let us know. You can do this by opening a support ticket with any questions or issues or chatting to us on Slack.

What we’re doing to improve accessibility

Ongoing testing

As part of our ongoing development process we carry out cross browser testing, keyboard interaction and VoiceOver testing. We check against the latest versions of browsers. This means the experience may be degraded if you are viewing our site on an older version of a browser. Our supported browsers include the latest versions of Microsoft Edge, Chrome, Safari and Firefox. Contensis is not supported in Internet Explorer 11.

External accessibility auditing

We recognize that the best way to audit and develop our product is in conjunction with those who are living with various impairments, whether they are situational or permanent. We are engaging with the Digital Accessibility Centre to carry out independent audits, as well as exploring training opportunities for our developers and QA team in the areas of accessibility testing.

Preparation of this accessibility statement

This statement was prepared on 22 September 2020 and updated on 18 May 2021.

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