Bam Nuttall Ltd is one of the UK's leading civil engineering contractors, offering a full range of services for large and small scale projects through a network of regional offices.
These offices are supplemented by specialist group companies, a geotechnical division, a special projects division, and a dedicated infrastructure maintenance facility often working in alliance with clients.
The objective for the Bam Nuttall web team was to source a robust, functionally-rich content managed portal solution that promotes the company intranet as the first choice source for retrieving and sharing knowledge.
Bam Nuttall had previously implemented a successful intranet which has been in place for 5 years. The application was developed initially by a combination of external contractors and internal resources. The Intranet had been purpose-built from the ground up using a mixture of off-the-shelf components and custom written development code. The initial intranet implementation was developed using Microsoft's ASP technology in conjunction with a SQL Server 2000 database.
The success of the initial Intranet has meant that it is now a central hub for much of the company's knowledge on staff, internal documents and other knowledge base type information.
Due to the aging technology in which the hub of the intranet has been developed the company recognised the need for a replacement intranet that would provide
• All of the functionality of previous application
• Additional functionality
• Easy administration, management and content management by company staff
• The platform for a knowledge management capability
Contensis was chosen as a reliable organisation with a proven track record of delivering high-quality support services to carry out the work. Key areas which had been identified by Bam Nuttall as an essential part of the redevelopment of the new Intranet, was to include:
• Reproduction of the functionality of the existing Intranet
• Rapid and easy retrieval of information
• Knowledge management
• Document management
• Content Management
• Interfaces to existing data providers
The Requirements of the solution also had to include service support in the following areas
• Visual Design / Branding
• Implementation
• Training
• Technical & design support
• Ongoing support and maintenance
The new Intranet site went live during March 2008 with on-going development issues being discussed at regular intervals between Bam Nuttall and the Contensis Account Management team.
"I would like to express my thanks to the Contensis team for the excellent manner in which you handled our project. We now have a fully functioning Intranet, which in time will be the pivotal point of many of our business processes".
Peter Bishop, Head of Public Relations & Corporate Communications. Bam Nuttall Ltd
About the company
The Contensis Enterprise Content Management suite of products began life, as many products do, following an animated discussion between a group of software professionals back in the autumn of 1998.
They all agreed, after exhaustive evaluation, that most of the products then available fell far short of their own vision and an idea began to gel. By spring 1999 work was well advanced on the specification of a system which not only met their criteria, and that of respected industry analysts, but equally important also reflected the views of end user enterprises. Power, ease of use and cost effectiveness were the key words. The beginnings of the Contensis development team were spawned a little later and work started in earnest to turn the dream into reality.
Philosophy
Our approach is completely customer-centric. Customers are our universe and we see their problems as our problems.
From a software perspective this means that we strive to ensure that every aspect of Contensis is simple to learn and easy to use. We believe we've achieved that, certainly at everyday user level. Even newcomers to the system are normally editing and contributing within minutes.
It's all part of our 'How can we make it simpler' approach.
About Contensis Enterprise CMS
Built using the Microsoft® .Net platform Contensis ECMS features an open API that facilitates easy and rapid integration with virtually any application, and is completely intuitive to use at every level.
One of the very few CMS solutions that combines the best of dynamic and flat file publishing, it has proved itself in the most demanding of circumstances and is fully scalable.